Open Hearth- Financial Insight and Resource Management (FIRM) program

Our award winning Financial Insight and Resource Management (FIRM) program is a comprehensive one-on-one assessment program centered on financial education. It is designed to help individuals and families gain basic awareness of their financial situation and oftentimes discover the root cause of their financial hardship. 

FIRM works with the participant to map a solution to avoid similar problems in the future while also supporting the development and growth of families’ and individuals’ financial assets and resources.

Anyone is eligible for FIRM services regardless of their income level, and FIRM also serves as the fundamental element of and a portal into each of our programs.

Every participant that has a FIRM appointment will receive:

  • Extensive budgeting support
  • Financial/credit counseling
  • Short and long-term goal planning
  • Social service referrals
  • Advocacy

If you would like to find out more information, please contact the Financial Navigation Team by phone (610) 280-1023 or email financialnavigation@openhearthinc.org 

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